“I believe that all people long to have a consistent friend who loves them, believes in them, and is continually there for them no matter the circumstances. If you’re willing to be that kind of person for others, not only will it expand your people capacity, it will also give you a more satisfying life. You may also be thinking, I can’t do this with everyone, because some people are just difficult. That’s true—for all of us. Debbie Ellis calls such people porcupines in her book How to Hug a Porcupine. When I was a pastor, we called such people EGRs—extra grace required. But we can all use extra grace from time to time. Maybe those who face the greatest challenges are the ones who have difficult people in their families. A friend once told me, “My family is a circus, and every day there is a different clown.” Family life is ground zero in learning how to deal with difficult people. The advice of cartoonist Michael Leunig? “Love one another and you will be happy. It’s as simple and as difficult as that.” It is both difficult and simple. In the end, our goal should be to treat others better than they treat us, to add value to them in a greater capacity than maybe they expect. I love the way Brian Bethune described Nelson Mandela. The South African statesman was a fantastic example of someone with high relational capacity. Bethune”
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John C. Maxwell (born 1947) is an evangelical Christian author, speaker, and pastor who has written more than 50 books, primarily focusing on leadership.
His organizations have trained 2 million leaders worldwide. Every year he speaks to Fortune 500 companies, international government leaders, and audiences as diverse as the United States Military Academy at West Point, the National Football League, and ambassadors at the United Nations.
John C. Maxwell was born in Garden City, Michigan. His father, Melvin, was a minister in a local Wesleyan church. Maxwell followed his father into the ministry, completing a Bachelor's degree at Ohio Christian University in 1969, a Master of Divinity degree at Azusa Pacific University, and a Doctor of Ministry degree at Fuller Theological Seminary. Maxwell has received five honorary doctorates of divinity (including ones from the California Graduate School of Theology and Liberty University).